Refund Policy

Refunds through Paddle

QuantSolve is provided by Edward Fritzell. Paddle is our online reseller and Merchant of Record, and processes refunds for QuantSolve purchases. We follow Paddle's Refund Policy, including its applicable refund request period and any statutory rights. Please read that policy for the terms applying to your order; we do not impose additional restrictions that contradict Paddle's refund handling.

How to request a refund

Visit paddle.net and select the support or refund option, or follow the support link in your Paddle purchase receipt. Provide the email used at checkout and your order or transaction reference so Paddle can locate the purchase. Never send your password or full card details.

Paddle will review your request and communicate the outcome. Approved refunds are processed by Paddle, normally to the original payment method; bank and payment-provider processing times may vary. Access associated with a refunded purchase may end when the refund is processed.

Cancellation is separate from a refund

You can cancel your subscription using the management controls on your profile or through Paddle. Cancellation stops future renewals and normally keeps Pro access available until the end of the paid period; it does not automatically submit a refund request. To request money back, contact Paddle as described above.

Your statutory rights

Nothing in this policy restricts mandatory consumer rights, including applicable rights relating to faulty or misdescribed digital services. Payment and subscription mechanics are also covered by Paddle's Buyer Terms and our Terms & Conditions.